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How to create and send a "Despatch advice"?

Go to "Orders" - "Orders".

Menu_Orders_Orders.png

Click the "Order no." for the order to be delivered.

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Click "Order actions".

Menu_Orders_Orders_OrderNo_OrderActions.png

Select "Create delivery draft".

Menu_Orders_Orders_OrderNo_OrderActions_CreateDeliveryDraft.png

A pop-up window appears.

Menu_Orders_Orders_OrderNo_OrderActions_CreateDeliveryDraft_CreateDeliveryDraft.png

Click "Create new delivery draft".

Menu_Orders_Orders_OrderNo_OrderActions_CreateDeliveryDraft_CreateDeliveryDraft_CreateNewDeliveryDraft.png

A new pop-up window appears.

Menu_Orders_Orders_OrderNo_OrderActions_CreateDeliveryDraft_CreateDeliveryDraft_2.png

Click, and enter a "Despatch advice draft number".

Menu_Orders_Orders_OrderNo_OrderActions_CreateDeliveryDraft_CreateDeliveryDraft_2_DespatchAdviceDraftNumber.png

Click "OK".

Menu_Orders_Orders_OrderNo_OrderActions_CreateDeliveryDraft_CreateDeliveryDraft_2_OK.png

A "Despatch Advice Draft" will be created.

Menu_Orders_Orders_OrderNo_OrderActions_CreateDeliveryDraft_CreateDeliveryDraft_2_OK_DespatchAdviceDraft.png

No packages have been added.

Menu_Orders_Orders_OrderNo_OrderActions_CreateDeliveryDraft_CreateDeliveryDraft_2_OK_DespatchAdviceDraft_Body.png

To add packages, click "Manage Packages".

Menu_Orders_Orders_OrderNo_OrderActions_CreateDeliveryDraft_CreateDeliveryDraft_2_OK_DespatchAdviceDraft_ManagePackages.png

A pop-up window appears.

By default, all items will be listed under “Items” to the left, and “Shipment” to the right will consist of one empty package with the type “BX” as for Box.

Menu_Orders_Orders_OrderNo_OrderActions_CreateDeliveryDraft_CreateDeliveryDraft_2_OK_DespatchAdviceDraft_ManagePackages_ManagePackageHierarchy.png

Manage packages according to the actual shipment, and/or as requested by the recipient.
See related topics for how to create packages, manually or by using actions.

When done, click "Save and close".

Menu_Orders_Orders_OrderNo_OrderActions_CreateDeliveryDraft_CreateDeliveryDraft_2_OK_DespatchAdviceDraft_ManagePackages_ManagePackageHierarchy_SaveAndClose.png

Packages will be added to the "Despatch Advice Draft" according to the hierarchy made in "Manage Packages".

Menu_Orders_Orders_OrderNo_OrderActions_CreateDeliveryDraft_CreateDeliveryDraft_2_OK_DespatchAdviceDraft_Body_Added.png

Click "Send".

Menu_Orders_Orders_OrderNo_OrderActions_CreateDeliveryDraft_CreateDeliveryDraft_2_OK_DespatchAdviceDraft_Send.png

A pop-up window appears.

Menu_Orders_Orders_OrderNo_OrderActions_CreateDeliveryDraft_CreateDeliveryDraft_2_OK_DespatchAdviceDraft_Send_Confirm.png

Click "Yes" to send the "Despatch advice".

Menu_Orders_Orders_OrderNo_OrderActions_CreateDeliveryDraft_CreateDeliveryDraft_2_OK_DespatchAdviceDraft_Send_Confirm_Yes.png

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How to create and send a "Despatch advice"?