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How to create an "Order response draft"?

Go to "Orders" - "Orders".

Menu_Orders_Orders.png

Click the "Order no." for the order to be responded.

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Click "Create order response".

Menu_Orders_Orders_OrderNo_CreateOrderResponse.png

An "Order response draft" will be created, and a notification will appear saying there are products in the order without a response.

Menu_Orders_Orders_OrderNo_CreateOrderResponse_OrderResponseDraft.png

Click and enter a "Supplier order number".

Menu_Orders_Orders_OrderNo_CreateOrderResponse_OrderResponseDraft_SupplierOrderNumber.png

Click to select an "Order status".
Note that this will not affect the order lines why statuses need to be set on them as well.

Menu_Orders_Orders_OrderNo_CreateOrderResponse_OrderResponseDraft_OrderStatus.png

Note that all lines will have "Conf. qty", "Conf. price" and "Delivery date" set as for the values from the order.

More information:

Step by step guide on how to create and send an "Order response".

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