Orders

Order details will show information about the order, and a reminder of that there are products in the order without a response. Order lines with changes will be marked with an icon for +- in the column for "Quantity" and the new quantity requested by the buyer will be shown on the left to the icon. "Conf. qty" will still show the quantity confirmed in the latest order response if an order response has been sent. Hover the mouse over the icon to see the original quantity. Note that statuses for order lines can be changed to “New” even though an order response has been sent with other statuses. It all depends on the information sent in the order change from the buyer. More information: How to see in the list of orders that an order change has been received? What to take notice of when created an order response from an order with order changes?

The status ”Annulled” (word "Deleted" popularly used) is only possible by Btwentyfour Support.  If a Buyer needs to resend the same Buyer Order ID, due to a correction, Btwentyfour must first delete the first order.  The status “Cancelled” is done by a supplier/Manufacturer, simply by not confirming the order.  A cancelled order cannot be resent by the buyer with the same Buyer Order ID. 

Go to "Orders" - "Orders". Click the "Order no." for the order to be responded. Click "Create order response". An "Order response draft" will be created, and a notification will appear saying there are products in the order without a response. Click and enter a "Supplier order number". Click to select an "Order status". Note that this will not affect the order lines why statuses need to be set on them as well. Note that all lines will have "Conf. qty", "Conf. price" and "Delivery date" set as for the values from the order. More information: Step by step guide on how to create and send an "Order response".

Click "Send order response" to send the order response and confirm quantities, dates and statuses. More information: Step by step guide on how to create and send an "Order response".

To modify a single order line when no order lines are selected, click the three dotted icon for that row. Click and select "Modify". The fields possible to modify will be activated, and the floating bar will appear at the bottom of the page. To for example decrease the quantity for an order line, click the field for "Conf. qty". Use the arrows to decrease the quantity or enter the quantity to be confirmed. As soon as the quantity has been decreased, a new order line will show up with the status "Back order". To set a new delivery date for the back order line, click the field for "Delivery date" and select a date. Some buyers cannot receive back order lines. To remove a back order line, click the trashcan icon. The back order line will be removed. Click "Done". More information: Step by step guide on how to create and send an "Order response".

To select all lines, click the checkbox to the left of "Item id". This could be useful when setting the same status on all lines, and/or changing dates on all lines. For example, to set status on all lines to "Registered", start by clicking the checkbox to select all lines. All order lines will be selected, and a floating bar appears at the bottom of the page. Click "Set status" in the floating bar and select "Registered". The "Status" for all lines will be set to "Registered". Note that it´s possible to edit rows individually even though all or some lines are selected. For example, "Status" can be set to "Cancelled" for an order line by clicking and selecting "Cancelled". Click "Done" in the floating bar to confirm the changes. The changes will be made. More information: Step by step guide on how to create and send an "Order response".

Follow these steps for a guide on how to create and send an "Order response": * How to create an "Order response draft"? * How to select all lines in an "Order response draft"? * How to modify a single order line in an "Order response draft"? * How to "Send order response"?

It´s possible to add a clause to the search by clicking the plus icon. Click and select a "Filter". Click to enter a "Value", or to select a "Value" depending on the "Filter" selected. Click "Search". The result will be shown.

Click the "Order properties" tab to search for orders by properties. "Buyer" is selected as "Filter" by default, with no buyer selected as "Value". Orders will be listed. Click to select a "Filter", if in need of selecting other than "Buyer". Click to select a "Value" to filter by, or to enter a value depending on selected "Filter". Click "Search". The result will be shown. In this example, orders from the selected buyer will be listed.

Click the plus icon to start "Add clause" to the search. Click to select a clause. Click to select a condition for the clause. The search field can be different depending on the selected clause. Click to enter a value to search for, or to select a value if selectable. Click "Search". The result of the filtering will be shown. In the example above, model number "1700" is available in one of five orders for the selected season. If selecting the other buyer, the result will be different. No orders will be listed. Model number "1700" have not been published to the selected buyer for the selected season, why no orders will be listed. If publishing model number "1700" to the selected buyer as well, the result will be as in the first example. For more information: How to search "From products" in "Orders"?

Click the "From products" tab to search for orders containing specific products. Note that selecting a "Buyer" will not return in a result where orders are shown for that buyer only. Selecting a "Buyer" will affect the result by showing orders for all buyers with the same products published to them as for the selected buyer, for the selected season. Click to select "Buyer". Click to "Select season". Click "Search" to view the result of the filtering. The result of the filtering will be shown. In the example above five orders are listed, from two different buyers. There are four orders with products published to both buyers for the selected season. There is one order containing products published to the selected buyer only, for the selected season. If selecting the other buyer, the result will be different. Only four orders will be listed. All four orders contains products published to both buyers for the selected season. The order not listed, is the order with products published to the not selected buyer only. If publishing these products to the selected buyer as well, the order not listed in the example will also be listed, as in the first example. For more information: How to "Add clause" in search "From products"?

Note that the "Conf. qty" automatically will have the same value as in the "Quantity" column, meaning any changes in quantity from the order change will be added as quantity that will be confirmed. This might also override any changes in "Conf. qty" sent in an earlier order response. More information: How to create and send an "Order response"? How to modify a single order line in an "Order response draft"?

Yes. Contact support@btwentyfour.com with information about which email addresses that should receive an email when receiving ORDERS in the platform. The receivers email addresses must be registered as an user in the platform.

It´s possible for a buyer to send an order change. Both before and after an order response has been received from the supplier. Order changes need to be responded to with a new order response. If a buyer has sent an order change, the order status will be marked “Order changed” in the list of orders. More information: How to see in "Order details" which items have been affected by an order change? What to take notice of when created an order response from an order with order changes?

Click "Order no." to open the order details. Order details will show information about the order, divided into a "Header" section... ...and an "Order lines" section.

Go to "Orders" - "Orders". All orders are listed, ordered by date.

Click the checkbox to select all lines. All order lines will be selected, and a floating bar appears at the bottom of the page. To start set a delivery date for all lines, click "Set delivery date". A calendar appears. It is possible to select year and month by clicking the "month year" at the top of the calendar. Start by selecting a year... ...and then select a month. The calendar will show the selected month and year, and it is possible to click to select a date. Delivery date will be changed for all lines. Click "Done" to set the delivery date for all lines. Delivery date will be set for all lines.

Go to "Orders" - "Orders". Click the "Order no." for the order to be responded. Click "Create order response". An "Order response draft" will be created, and a notification will appear saying there are products in the order without a response. Click and enter a "Supplier order number". Click to select an "Order status". Note that this will not affect the order lines why statuses need to be set on them as well. Note that all lines will have "Conf. qty", "Conf. price" and "Delivery date" set as for the values from the order. To set status on all lines to "Registered", start by clicking the checkbox to select all lines. All order lines will be selected, and a floating bar appears at the bottom of the page. Click "Set status" in the floating bar and select "Registered". The "Status" for all lines will be set to "Registered". Click "Done" in the floating bar to confirm the changes. The changes will be made. Note that it´s possible to change information on lines individually if for example in need for cancelling an order line or changing quantities or dates. Click "Send order response". For more information: How to modify a single order line in an "Order response draft"?

It is possible to resend ORDERS if the first ORDERS have been deleted from BOP.  Otherwise an error will occur regarding duplicate buyer order number. When placing ORDERS the buyer order number can only be used one time for the same recipient. If you want to delete ORDERS, contact support@btwentyfour.com, with the receiving party of the ORDERS at CC. We need to make sure that the receiving party have been informed of the deletion of ORDERS before we delete them.

ORDERS (Order) The ORDERS message provides the ability for a buyer to order specified quantities of goods and services from a seller under conditions agreed between the seller and the buyer. General usage * A buyer may order for one or more goods items or services. * A purchase order may refer to goods items or services related to one or more delivery schedules, call-offs, etc. * A purchase order for cross-border transactions may contain additional information for customs and/or statistical purposes. * A purchase order may contain details for transport and destination as well as delivery patterns.

We at Btwentyfour need to make sure that the receiving party have been informed and confirms the deletion of orders before we delete them. If you want to delete orders, contact support@btwentyfour.com, and include the receiving parties confirmation that it´s OK to delete. Please specify the reason and specify what ordernumbers to delete so we can assist in the best way possible.

The order proposal functionality in BOP enables a supplier to send a proposed order to a buyer, the buyer can choose to accept or make changes to the proposed order and send it back to the supplier in the form of an order. This is commonly used in retail, mostly with supplementary orders where the suppliers act on either data from the buyer such as INVRPT or SLSRPT or actual physical visits to the stores by salesmen whom will propose the buyer to fill up stock based on a visual inspection of the stock in the store. Some buyers also use this method for pre orders, mostly with smaller suppliers who are given a budget and the task to suggest a range of products to the supplier. Order proposals can be created in BOP, uploaded via Excel or sent via EDI. Prerequisites: * All products in the proposal must be published towards the proposed buyer. * BOP requires a relation between the buyer and supplier in the proposal.

ORDCHG (Order Change) The ORDCHG message specifying details of the buyer's request to change a purchase order. General usage * A buyer may request to change, or eventually cancel one or more goods items or services. * A purchase order change request may refer to goods items or services related to one or more delivery schedules, call-offs, etc. * A purchase order change request may contain details for transport and destination as well as delivery patterns.

ORDRSP (Order Response) The ORDRSP message responding to a Order message or a Order Change Request message under conditions agreed between the supplier and the buyer. General usage * A seller may respond for one or more goods items or services. * The response may be for a Purchase order or a Purchase order change request. * An acknowledgment of receipt and understanding of data, confirmation of acceptance.