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How to modify a single order line in an "Order response draft"?

To modify a single order line when no order lines are selected, click the three dotted icon for that row.

Menu_Orders_Orders_OrderNo_CreateOrderResponse_OrderResponseDraft_Edit.png

Click and select "Modify".

Menu_Orders_Orders_OrderNo_CreateOrderResponse_OrderResponseDraft_Edit_Modify.png

The fields possible to modify will be activated, and the floating bar will appear at the bottom of the page.

Menu_Orders_Orders_OrderNo_CreateOrderResponse_OrderResponseDraft_Edit_Modify_FloatingBar.png

To for example decrease the quantity for an order line, click the field for "Conf. qty".

Menu_Orders_Orders_OrderNo_CreateOrderResponse_OrderResponseDraft_Edit_Modify_ConfQty.png

Use the arrows to decrease the quantity or enter the quantity to be confirmed.

As soon as the quantity has been decreased, a new order line will show up with the status "Back order".

Menu_Orders_Orders_OrderNo_CreateOrderResponse_OrderResponseDraft_Edit_Modify_ConfQty_Backorder.png

To set a new delivery date for the back order line, click the field for "Delivery date" and select a date.

Menu_Orders_Orders_OrderNo_CreateOrderResponse_OrderResponseDraft_Edit_Modify_ConfQty_Backorder_DeliveryDate.png

Some buyers cannot receive back order lines.
To remove a back order line, click the trashcan icon.

Menu_Orders_Orders_OrderNo_CreateOrderResponse_OrderResponseDraft_Edit_Modify_ConfQty_Backorder_Trashcan.png

The back order line will be removed.

Click "Done".

Menu_Orders_Orders_OrderNo_CreateOrderResponse_OrderResponseDraft_Edit_Modify_ConfQty_Done.png

More information:

Step by step guide on how to create and send an "Order response".

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